Secretarial English
Course not offered this term, therefore review materials are not available for download.
The reading for a given week should be read before you come to class that week (except for the first week of the course). I suggest that you print handouts that include formatting examples and bring to class to use to help you do practice assignments. Double-click on the name of the reading to download.
Assignment instructions will be posted for download after the class when it is assigned. Double-click on the name of the assignment to download.
Learn to change the Justification of your documents in Word – Or Getting a Ragged Right Edge. A step-by-step guide for Chinese versions of MS Word 97-2003, with screen shots.
Use Assignment Formatting, unless the assignment instructions tell you to do something else.
Week |
Reading |
Assignment Instructions |
Links |
11 |
Assignment #1: Email |
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12 |
Assignment #2: Business Letter |
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13 |
No Assignment this week |
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14 |
Assignment #3: Business Report |
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15 |
Assignment #4: Working Relationship |
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16 |
Final Assignment |
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17 |
Final Assignment due |
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Links to material related to the course:
Emails (parts of each of these sites were used in the Email lecture)
20 Rules of Writing Effective Business E-Mails
How to Write a Business Email
Business Email Writing – short
Email Etiquette – includes 32 most important email etiquette tips
10 Tips for writing business emails that say the right thing about you
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General Business Writing Tips:
Writing Tips – general writing techniques for cover letters, adverts, brochures, sales literature, reports
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Formal Letter Writing
Letter Writing Guide – includes many different types of letters with example letters
Guide to Basic Business Letters
Better Writing – Letter Writing – AskOxford.com
Business Letter Examples - LetterExampleHelp.org
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Secretary Duties and Responsibilities
What is an Administrative Assistant?
Secretary Duties: Responsibilities of a Secretary
Duties of a Secretary
What Does a Secretary Do?
A Day in the Life of a Secretary – general information about what a secretary does
A Day in the Life of: a Personal Assistant / Secretary – an actual account of what one secretary does in her day
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Writing Reports – Using the Business report format
How to Write a Business Report – Includes an example report
How to Write a Business Report – Focus on simplifying
How to Organize and Write a Business Report- top of page –
How to do Write a Good Survey
Writing Effective Survey Questions
Qualities of a Good Question
How to do Research on the Internet – from Monash University, Library Tutorial Online
List of All Recommended Subject Gateways – from Staffordshire University- top of page –
Five (Difficult) People You Meet at Work ... and How to Get Along With Them – 5 types of difficult people and suggestions of how to work with them
Play Well With Others: Develop Effective Work Relationships – Things you can do to make other people’s lives easier
Dealing with Difficult Co-Workers
Ten Tips for Dealing with Difficult Coworkers
The Impossible Colleague - Tips For Dealing With Difficult Coworkers – An example of a difficult co-worker and suggestions on what to do
How To 'Manage Up' A Difficult Boss- top of page –
Your Guide to Resume Writing
Machine Readable Resume
12 Common Mistakes in Resume Writing
Top Ten Tips From a Recruiter's Perspective
What Do Employers Really Want? – Top Skills and Values Employers Seek from Job-Seekers
Sample Resumes – for many difference jobs, Accountants, Engineers, International Business, etc.
Creative Professionals: Does Your Resume Reflect Your Design Skills? – Advice for creative professionals regarding resume and design
How to Write an International CV- top of page –
Achievements: How do Employers look at them?
How to Write a Cover Letter – cvTips.com
How to Write Cover Letters – eHow.com
Sample Cover Letter – Entry Level Position
Sample Cover Letter – Email Cover Letter- top of page –
Constructing a Brochure or Pamphlet – How to construct the leaflet style of notice
Notice – Introduction and Guidelines
Notice – Tips on Notice Writing- top of page –
How to Write Meeting Minutes – Brief introduction to writing meeting minutes.
How to Write Useful, Accurate Minutes – Why, what, and specific language conventions
Taking Minutes – Before you write the minutes up you’ve got to take the minutes during the meeting- top of page –
Memo Writing – on OWL at Purdue website
How to Write a Memo – Standard conventions for inter-office business correspondence
How to Write Memos – on Gallaudet University website- top of page –